AI agent for customer service and product data
An AI agent that answers order and product questions, and automatically generates or enriches your product listings.
Lighter support workload and a richer catalogue, faster.

V1 in as little as 1 week, from €1,800 excl. VAT per week. Companies in Lille: automate your tasks and make the most of your data with custom AI agents.
Try us: 1-week “satisfied or refunded” guarantee, zero cost if you’re not convinced. Free personalised demo included.
AI and automation solutions connected to your processes, data and tools. Get a profitable, operational tool in as little as 1 week.
Private AI chatbots and agents capable of performing tasks on your behalf, directly connected to your data, processes and tools (ERP, CRM, Drive, Emails, Slack, ...).
Novane is an AI agency designing AI agents and automations for companies in Lille and the Hauts-de-France. Retail brands face thousands of customer questions, product listings to write and orders to track, while logistics providers handle huge volumes of documents. We deploy AI agents that answer customer service, automatically enrich your catalogue, process documents and prepare sales analyses, connected to your tools. A first version is operational in as little as 1 week, under your teams' control. To automate your low-value tasks, Novane supports you in Lille.

A few AI use cases inspired by the key sectors in Lille. We also deploy AI agents for companies in every other sector, from small businesses to mid-sized companies.
An AI agent that answers order and product questions, and automatically generates or enriches your product listings.
Lighter support workload and a richer catalogue, faster.
An AI agent that reads delivery notes, CMRs and supplier invoices, extracts the data and feeds it into your tools while flagging anomalies.
Data entry slashed and errors caught before invoicing.
An AI assistant that uses your files, proposals and methods to draft sales proposals, meeting notes and first analyses.
Consultants refocused on value-added work.
An AI agent that sorts emails, extracts data from documents, updates your tools and prepares follow-ups, under your control.
Hours recovered every week from low-value tasks.
We take stock of your needs, objectives, constraints and priorities.
We build a precise roadmap tailored to your context and ambitions.
Each week, we choose together what to do, validate what has been done and prepare the next week. At the end of each week, you see the result. The 1st week is satisfaction-guaranteed or refunded.
We deploy your solution from day one on secure hosting on our servers so you can test it live whenever you like. You also track progress in a Jira board, with the detail of every task.
You have a private channel with the team, and a weekly check-in with the developers and the project manager to review progress and decide on next steps.
You pay as you go, week by week, with no long-term commitment. You can stop whenever you want.
2 months of free maintenance after delivery for bug fixes and minor changes.
The Novane team remains on hand if you want to add new features, answer your questions or kick off a new project!


















Browse our answers to the most frequently asked questions from our clients.
Novane's prices are the same in Lille as everywhere else: from €1,800 excl. VAT per development week, with a free, no-obligation quote within 4 business hours. A first AI agent or assistant is usually operational in as little as 1 week. The first week is covered by our money-back guarantee, and 2 months of maintenance are included after launch.
Novane's teams are based in Paris, Lyon and Montpellier. For companies in Lille, our Paris team supports you: the project is followed remotely day to day, and we can travel on site for the kick-off or workshops.
Novane works in particular with companies in Lille in the following sectors: retail and distribution, logistics and transport, business services and consulting, as well as small businesses, SMEs, mid-sized companies and startups in every other sector. For example: aI agent for customer service and product data, automatic reading of shipping documents, aI assistant connected to your knowledge base. Every project starts from your real processes to deliver a useful tool from the very first version.
Yes. We connect your AI agents to your tools through APIs, webhooks or automated imports: ERP, CRM, accounting, e-commerce, email, Google Drive or SharePoint, existing business tools. The goal is to remove re-keying and keep a single source of truth for your data.
It all starts with a free scoping call and an estimate within 4 business hours. We then create a mock-up and develop in one-week sprints, with a weekly meeting and a test environment to follow progress. At the end, you get clean, documented code that you own, with 2 months of maintenance included.
Book a consultation or an appointment now to discuss your project with our experts.
Contact us to receive a free quote, answers to your questions or a complimentary consulting session with one of our experts.